Shipping Policy

Here's everything you need to know about how your DEÏ order reaches you.

Processing Time

Orders are processed and dispatched within 1 to 3 business days. You will receive a confirmation email with tracking details once your order ships.

Delivery Times

Estimated delivery times after dispatch:

• France: 2–4 business days
• European Union: 3–7 business days
• Rest of the world: 7–14 business days

These times are indicative and may vary depending on the carrier and destination.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, before payment.

Customs & Duties

Orders shipped outside the European Union may be subject to import duties and taxes, which are the responsibility of the customer.

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost, please contact us at contact@dei-shop.fr and we will do our best to resolve the situation with the carrier.

Contact

MVTM — 14 Rue de Marignan, 75008 Paris, France — contact@dei-shop.fr