Privacy Policy

DEÏ (MVTM) is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data Controller

MVTM — 14 Rue de Marignan, 75008 Paris, France — contact@dei-shop.fr

Data We Collect

We collect the data you provide when placing an order or contacting us: name, email address, delivery and billing address, phone number, and order history. Payment data is processed directly by our secure payment providers and is not stored by us.

Why We Use Your Data

• To process and deliver your orders
• To manage returns, refunds and customer service
• To send you our newsletter, if you have subscribed
• To meet our legal and accounting obligations
• To improve our website and prevent fraud

Legal Basis

We process your data on the basis of the performance of your order (contract), your consent (newsletter), our legal obligations, and our legitimate interest in running and securing our business.

Data Retention

Order data is kept for the duration required by law (notably for accounting and warranty purposes). Newsletter data is kept until you unsubscribe.

Sharing

Your data is shared only with the partners strictly necessary to fulfil your order (payment providers, carriers, our e-commerce platform Shopify). We never sell your personal data.

Your Rights

You have the right to access, rectify, erase, restrict and port your data, as well as to object to its processing. To exercise these rights, contact us at contact@dei-shop.fr. You may also lodge a complaint with the French data protection authority (CNIL).

Cookies

Our website uses cookies to ensure it functions correctly, analyse traffic and personalise your experience. You can manage your preferences at any time via the cookie banner or your browser settings.